Course Description:

Effective Radio Communications. Sounds simple and easily accomplished but the fundamentals of those three words are often left to the user to" learn as they go". In this session you will gain skills and practical training resources to enhance the use of fireground communications. By combining suppression and dispatch perspectives on the essentials of competent transmissions, participants will achieve renewed proficiency in getting your messages understood. Additionally, the incident command system and its application to emergency call taking will also be examined as a technique for improving the ability to relay and prioritize critical information for responding officers.

Instructor(s):

Kelly Corneal, Communications Officer, Kitchener Fire Department

Kelly began her career in Emergency Communications with the Kitchener Fire Department in 2006 and was promoted to Communications Officer in 2024.  During her time in Kitchener, Kelly has worked to educate herself in all aspects of the fire service to better understand the roles and responsibilities of each fire division. In 2021, Kelly completed her NFPA 1001.

Linda White, Acting Communications Officer, Hamilton Fire Department