Communications Operator, Fire

Req ID: 25509
Vacancy Type: Permanent 
Number of Positions: Up to 3  
Closing Date: 10/28/2024

Job Summary

Under the supervision of a Communications Officer, the successful candidate will answer 911 and other calls for emergency assistance.

Duties and Responsibilities

• Receive fire alarms, operate telephone and computerized dispatch equipment.
• Maintain radio contact with fire service vehicles, both at emergencies and other departmental activities.
• Perform system tests, record activities and perform related communications functions as required.
• Performs other related duties as assigned.
• Shift work is required involving evening/night shift (5pm - 7am), day shift (7am - 5pm), weekends and holidays.

Skills and Qualifications

• You must be able to deal effectively with the public in stressful situations in a fast-paced emergency response environment. 
• In addition to demonstrating clear English communication and comprehension skills, your qualifications include:
  • A high school diploma or equivalent.
  • Graduation from an accredited post-secondary Emergency Services Dispatch program is a definite asset.
  • Emergency communications experience and/or related post secondary education are definite assets.
  • Proven keyboarding skills of a minimum 40 words per minute, with a high degree of accuracy.
  • Ability to multi-task.
  • Completion of APCO (Association of Public-Safety Communications Officials) "Public Safety Telecommunicator 1, 7th Ed., Canada" course or completion of NFPA 1061, are definite assets.
• Level 3 – Vulnerable Check will be required of the successful candidate, as a condition of employment, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

*Please note that we are hiring for a permanent position, however this position is subject to layoff as per collective agreement.

Hourly Rate/Salary: $76,318 - $109,026 
Hours of Work: 42 
Work Location: Peel Regional Police, 22 Division 
Department/Division/Section: CMO/City Manager's Office , CMO/Fire Division , Training and Technology 
Non-Union/Union: Fire 

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. 

Learn more about the City’s commitment to Equity, Diversity and Inclusion.