FSMC 030 - Communication Skills

ONLINE Course Date:  November 18 - December 15, 2024

Course Hours: 20

Instructor:  Laura Hanna

Price:  $499.00 (No HST)

Course Description 

This course concentrates on crisis communications skills and your role as a person of authority. This course will teach you how to identify an incident as a crisis, how to collect and process the pertinent information, and how to disseminate crisis messages to both internal and external stakeholders. This course will provide instruction on external communications, including media relations and issuing press releases. Topics will include how to prepare clear and concise communications, communication options, communication styles, and effective public communication through social media.

This course is part of the Humber College Fire Service Executive Management Certificate program, and counts as one (1) of the six (6) elective courses required towards the certificate.

Additional Information: Once registered course specifics like modules, marking, etc will all be available approximately one week prior to course start date when registered students receive instructions to log on to CPL Portal/BlackBoard.

There must be a minimum of 20 registered participants in order for the course to proceed for each course. Registration cut-off is November 11, 2024. 

Registration/Cancellation Policy:  There is a $50 fee for all cancellations.  There are no refunds after November 4, 2024.  If a course is cancelled due to the minimum numbers not attained, students can be refunded their course fees or a credit can be applied to their account.  

MANDATORY:  NEW PROCESS - Please include as many of the following that you can: your date of birth, and your Humber student ID number (N#) in the additional information box below.