Communicators Track Agenda and Presentation Information

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Please scroll past the agenda to view speaker information.

Thursday, May 1, 2025
Time	Topic	Presenter	Location
6:30am - 4:00pm	Registration		Hall 5 Foyer
7:00am - 8:00am	Breakfast		Outside Aviation Ballroom
8:00am - 8:30am	Opening Remarks with the Main Conference Track		Aviation AB
8:30am - 9:00am	OFM Update with the Main Conference Track		Aviation AB
9:00am - 10:00am	Keynote with the Main Conference Track		Aviation AB
10:00am - 10:15am	Coffee Break		Outside Aviation Ballroom
10:15am - 11:00am	Bell NG9-1-1 Update	Tom Paniak, Bell Canada	Aviation C
11:00am - 12:15pm	NG911 & GIS: Empowering PSAPs for Superior Emergency Response	Sharon Koch, Esri Canada	Aviation C
12:15pm - 1:00pm	Lunch		Outside Aviation Ballroom
1:00pm - 1:15pm	NENA Update	Justin Gilbert	Aviation C
1:15pm - 1:30pm	ESWG Update	Justin Gilbert, Barrie Fire Sandy Hayer, Mississauga Fire	Aviation C
1:30pm - 2:30pm	The Power Within: Strengthening Clarity, Resilience, and Presence for Meaningful Relationships	Charlene Poranganel	Aviation C
2:30pm - 3:00pm	Transitioning to NG911: Lessons Learned	To be announced	Aviation C
2:45pm - 3:00pm	Coffee Break		Outside Aviation Ballroom
3:00pm - 3:30pm	Ask Me Anything	OFCA Executive	Aviation C
3:30pm to 4:00pm	Open Access Presentation and Q&A Session	Open Access	Aviation C
4:00pm - 8:00pm	Trade Show		Hall 5
4:00pm - 8:00pm	Reception on Trade Show Floor		Hall 5
Friday, May 2, 2025
Time	Topic	Presenter	Location
6:30am - 12:00pm	Registration		Hall 5 Foyer
7:00am - 8:00am	Breakfast		Outside Aviation Ballroom
8:00am - 8:15am	Opening Remarks		Aviation C
8:15am - 10:15am	Change Without Chaos: Staying Agile in 9-1-1 & Fire Communications	Cindy Sparrow	Aviation C
10:15am - 10:30am	Coffee Break		Outside Aviation Ballroom
10:15am - 12:00pm	Change Without Chaos: Staying Agile in 9-1-1 & Fire Communications (continued)	Cindy Sparrow	Aviation C
12:00pm - 2:00pm	Lunch on the Trade Show Floor		Hall 5
12:00pm - 4:00pm	Trade Show		Hall 5
12:00pm - 3:00pm	Silent Auction - winners will be announced at 3pm		Hall 5
2:00pm - 4:00pm	Brave Conversations: Navigating Conflict with Confidence	Cindy Sparrow	Aviation C
4:00pm - 6:30pm	Memorial Service and Reception		Aviation AB
6:30pm	Hospitality Night - OAFC will promote events happening tonight on our website.

Communicators Track - Presenters

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Bell NG9-1-1 Update

Bell will provide an update on NG9-1-1 services and what PSAPs need to know about what's happening and what's coming next. 

 

NG911 & GIS: Empowering PSAPs for Superior Emergency Response

This presentation delves into the critical role of Geographic Information Systems (GIS) in Next Generation 911 (NG911) and how PSAPs can leverage mapping and addressing to enhance emergency response. It covers strategies for advocating better data, navigating common trouble spots, and utilizing thinking tools with real-world mapping examples.

 

NENA Update

Presentation summary coming soon.

 

ESWG Update

Presentation summary coming soon.

 

The Power Within: Strengthening Clarity, Resilience, and Presence for Meaningful Relationships

This session guides participants on a journey of self-discovery that provokes thought, encourages deep reflection, and challenges limiting thought patterns reshaping responses to personal and professional challenges. Through the integration of meditation and grounded awareness practices, participants will discover how to intentionally shift mindsets, master behaviors, and embody presence—empowering them to navigate life with clarity, resilience, and purpose.

 

Transitioning to NG911: Lessons Learned

Transitioning to Next Generation 911 (NG911) is a critical step in modernizing emergency communication systems. This session provides valuable insights and lessons learned from various stakeholders who have navigated this complex process. 

 

Ask Me Anything 

Introducing the new OFCA Executive and seeking feedback on what services you would like to see from the OFCA. 

 

Open Access Presentation and Q&A Session

Presentation summary coming soon.

 

Change Without Chaos: Staying Agile in 9-1-1 & Fire Communications

In the high-stakes world of emergency response, staying agile is not just a luxury—it's a necessity. This session dives into the heart of 9-1-1 and fire communications, revealing how to implement transformative changes without causing chaos. Discover cutting-edge strategies and technologies that ensure first responders are always a step ahead, ready to tackle any crisis with precision and speed. Learn how to break down communication barriers, embrace agile methodologies, and leverage the latest innovations to create a seamless, responsive, and resilient emergency communication system.

 

Brave Conversations: Navigating Conflict with Confidence

This workshop is tailored for 9-1-1 professionals and agencies, focusing on effective conflict management in high-pressure environments. Participants will learn practical techniques to handle challenging conversations and conflicts, which are common in the 9-1-1 field. Participants will leave the workshop with enhanced clarity, confidence, and a comprehensive conflict management toolkit, ready to be applied in both professional and personal settings. Join us to transform your approach to conflict and become a pro at navigating challenging conversations!